1131 - Change Management It's Not Just for Updates and Conversions

 Change Management provides a framework for the people, processes and technology that are part of large scale projects such as updates and conversions as well as day to day operational needs such as adding a new charge procedure.  Its guiding principles are used to support and understand the defined changes and their effect on an organization. Change Management is a defined, perpetual process supported by everyone in the organization.  It is held up as the “way we do business” and the related processes are aimed at helping all involved understand, commit to and embrace the changes. How do you implement an effective Change Management program? When you attend this session, you will learn:

Jeanette Frank, Engagement Manager, Global Healthcare Consulting, is a professional consulting Engagement Manager who has more than 30 years of healthcare information systems and finance experience. She has worked with MEDITECH applications for the last 25 plus years. Her expertise has been developed through various roles such as Director of Information Technology and Financial Systems Analyst. Jeanette’s body of work includes project management of MEDITECH implementations, strategic planning, revenue cycle assessments and optimizations, as well as management of regulatory and system updates. Jeanette earned her BS in Business Administration from the University of North Carolina at Greensboro. Amy Farabow, Engagement Manager, Global Healthcare Consulting, is a professional consulting Engagement Manager who has more than 25 years of healthcare information and hospital operations experience. Amy has assisted healthcare organizations with strategic planning, regulatory and compliance initiatives, EHR implementations and optimizations, staff training, and guest relations. Amy is an experienced project manager who understands that governance structure is significant in successful projects. Amy has also served as Applications Manager and Interim IT Director. Amy attended the University of North Carolina at Chapel Hill with concentration in Life Sciences.

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