1110 - How to Achieve Flawless Down-Times

Having an organized process is critical to achieving flawless planned down-times. Creating a template with all required information collected during the planning and coordination enables IT to have all the information at their fingertips for validation, collaboration, and communication. Tammy Klein has 14 years of healthcare experience, including nine years of MEDITECH experience supporting various Magic, C/S, and 6x versions and four years as a hospital IT System Administrator. Tammy is currently the MIS/TECH Team Lead for MEDITECH Support at NTT Data Services.

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